Category Archives: Claims Handling

COVID-19 Business Interruption Claims Adjusters

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Curley Adjustment Bureau has proudly been serving Insurance Companies and self-insureds since 1933.  The company’s founding principle was to provide courteous, prompt, and effective professional claim service on behalf of the insurance industry.  Four family generations and nearly 90 years later, Curley Adjustment Bureau still relies on this very same mission statement to foster continued growth and success for itself and its insurance and other business partners, within the ever-changing insurance industry.

The COVID-19 pandemic may cause an increase in Business Interruption claims. Business Interruption policies are normally purchased as part of a full commercial general liability insurance package. In the current landscape other factors may come into play. New Jersey and Ohio legislatures have introduced bills requiring insurers offering business interruption insurance to cover losses attributable to viruses and pandemics. New York is also considering such legislation. On March 18, 2020, members of the United States House of Representatives urged four major insurance trade organizations to cover business interruption claims arising from COVID-19.

THE RIGHT CHOICE FOR YOU

The knowledgeable and experienced adjusters at Curley Adjustment Bureau are prepared to provide your company with the expertise you need, Business Interruption claims are complicated, let our experience work for you.

 

More Information
https://www.natlawreview.com/article/business-interruption-insurance-coverage-and-covid-19
https://www.eidebailly.com/insights/articles/2020/3/covid-19-and-business-interruption-insurance

 

Curley Adjustment COVID-19 response

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Dear Trusted Clients and Friends:

First & foremost we hope you are all doing well and taking care of yourselves, your families and your friends.

We would like to take a moment to let you know that we are doing everything possible to remain fully operational; ready willing and able, as always, to handle any and all of your claims needs.  We have initiated our Business Continuity Plan. In order to ensure service to our clients, we have put in place the following changes effective immediately.

  • Business Continuity Plan:  Curley Adjustment Bureau maintains a comprehensive Business Continuity Plan in place to ensure all services to our clients. These plans were developed to cover any contingency that might interrupt day-to-day business and have been updated to account for new challenges caused by COVID-19.

 

  • Remote Workforce: Our employees are equipped to work remotely and have been encouraged to do so as a precautions. Effective today, in an effort to avoid crowds and practice social distancing to prevent the further spread of the virus, Curley is allowing our home office employees to work remotely.

All of our adjusters are working strictly from their home offices. In addition, our outside adjusters have been provided with all of the most up to date information from the CDC and local authorities along with personal protective devices, gloves and sanitizer.  Adjusters have been instructed to do everything possible to protect the health of everyone they come into contact with as well as themselves.

 

  • Customer Needs and Expectations: We are continuously updating our Business Continuity Plan according to our clients’ need and expectations. We are meeting the expectations to minimize business interruption but also protect the health and safety of our employees and your insureds.

 

We also have an extensive roster of CAT adjusters who can be called upon if needed.  Our claims management system is web based with various redundant back-ups.  We will all be working through this crisis safely and securely.

Our responsibility to you has not changed, we will continue to provide you with uninterrupted service during this difficult time. Our phones, emails and systems have been realigned to continue to service your needs as you have come to expect from us.  Thank you for being a valuable client and partner of our Company.

If you have any concerns, please call or email us.

 

Kind regards,

Everyone at Curley Adjustment Bureau, Inc.

888-557-3717

contact@curleyadjustment.com

CURLEY ADDS TO ALREADY STRONG TEAM OF ADJUSTERS

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Curley Adjustment Bureau is proud to announce the addition of two new adjusters to our Claims Staff. Chelsey McMahon (Pittsburgh) and Jennifer Moore (Williamsport) have already proven to be valuable assets to our firm. We pride ourselves on hiring only top quality Claims Adjusters and are always looking to add to our already impressive staff – Chelsey & Jen are no exception!  Some of you may have already had the pleasure of working with Chelsey or Jennifer, but if not we’d like to provide a brief introduction.

First we’d like to introduce Chelsey McMahon who started at Curley this past summer as a multi-lines adjuster in the Pittsburgh area. She has been in the business 10+ years and worked for both Travelers and Liberty Mutual Insurance.  Chelsey’s degree is from Penn State University (Erie) where she majored in Business Economics.  You can reach Chelsey on extension 2040 by dialing our 888-557-3717 number. Her email is chelseym@curleyadjustment.com.

Another big “welcome aboard” to Jennifer Moore. Jennifer is a more recent hire and has enthusiastically taken on new challenges and a broad service area right off the bat.  Jennifer is an experienced multi-line adjuster that comes to us after over 20 years at State Farm.  Previously, Jennifer earned a Bachelors in Business Administration at Strayer University. She is based in Williamsport, PA but will also be handling claims for our Altoona, Erie, Harrisburg, Reading and Scranton offices.  Jennifer can be reached at 888-557-3717 extension 2030. Her email is jenniferm@curleyadjustment.com.

We are extremely fortunate both Jennifer and Chelsey chose to bring their talents to Curley!  Now our good fortune can also be yours!!  If you have any questions at all or would like additional information on any of our adjusters, please feel free to contact us at your convenience!

Frank Marx – President & CEO          215-627-5900 ext. 2007   frankm@curleyadjustment.com

Pete Kulaski – VP Operations             215-627-5900 ext. 2012    petek@curleyadjustment.com

Jeff Stauts – Claims Manager             215-627-5900 ext. 2016    jeffs@curleyadjustment.com

Curley Adjustment Bureau, Inc. – Hurricane Matthew

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Curley Adjustment Bureau, Inc.

Hurricane Matthew is on track to hit the U.S. early next week. We wanted to take this time to let you know that Curley Adjustment Bureau has a proactive plan to be ready for your needs for any possible loss.

Like you, we wish for all to be safe during and after this storm, but it is prudent to be prepared.

We would like to use this time to distribute our new and updated Coverage Maps for Liability and Property.

Please send losses to contact@curleyadjustment.com

This is the most efficient address to use and we will assign to the nearest office and the appropriate adjuster.

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High Wind Warning Sunday – Curley Adjustment is prepared to assist you

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Curley Adjustment Bureau is fully prepared to assist you in you claims needs for the impending high winds due to hit our service area. Very Strong winds are expected later tonight and Sunday. This will result in a powerful west-northwest wind, sustained at 25 to 35 mph with gusts to 60 mph.

This storm will impact much of eastern Pennsylvania, much of New Jersey, all of Delaware and much of the eastern shore of Maryland.

According to the National Weather Service, low pressure will rapidly intensify as it passes just north of New York City early Sunday morning. Whipping a strong cold front across our area between 10 PM and 1 AM. Intense winds above the surface combined with much colder air surging into the region will result in strong to potentially damaging wind gusts. The strongest winds are expected between 4 AM and 9 AM Sunday.

High Wind Warning remains in effect from Midnight Tonight to noon EDT Sunday.

Gale force winds and tropical storm force gusts are serious business.

High winds may cause any or all of the following:

—Downed trees and power lines, leading to scattered power outages.

—Some property damage is possible to buildings and structures, especially to roofs and gutters.

—Challenging driving conditions for high-profile vehicles, such as trucks and buses. (Particularly on north-south roads, bridges, and elevated roadways.)

—Items left outside and unsecured, such as garbage cans and patio furniture, may topple or blow away.

—Coastal flooding Since the powerful winds will be blowing from the west-northwest, it is a land breeze. Therefore, the Jersey Shore should not experience significant coastal flooding.

We will have our highly trained adjusters assist you – email us at contact@curleyadjustment.com

or send an assignment online through our client portal www.curleyadjustment.com